FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

1. What goods I can buy from China Wholesale Market?

1. Christmas and Party Items 2. Toys 3. Plastic and Household Items 4. Ceramic and Glass Items 5. Luggage Boxes and Bags 6. Furniture and Home Furnishing 7. Leather Shoes and Sandals 8. Hardware tools 9. Electric Tools 10. School Use Items 11. Clothes and Dressing 11. Bed Sheets and Bed Covers 12. Fabric materials 13. Sport Items 14. Pet supplies 15. Much more
Yiwu as the biggest trading center in the world. You can find anything you want there. Because every province have its own profession, so we built office in Yiwu, Ningbo, Shantou, Guangzhou to meet clients needs.

2. How is your service?

1. Source products you need and send quotation
2. Yiwu Market Guide and Factory audit
3. Place orders and follow up production
4. Product repacking and design
5. inspection and quality control
6. Free storage and consolidation service
7. Offer importing consultation
8. Handle relevant documents
9. Customs clearance and shipment

We can do more than you think

3. When I go to the yiwu, how do we work together?

1. You send me your trip schedule to help you to book the hotel and transport
2. We will arrange two staffs to follow with you and work in the market or factory
3. We will send all information in the night or print the document in the next morning.
4. You should go to my office to check and confirm the orders before you leave the Yiwu.
We arrange all the things in advance, like: hotel, transport, staffs, tools(tape, notebook, camera etc..), factory information, products sourcing information. Clients don’t worry the works in Yiwu.

4. Is your price is lower than suppliers’ from Alibaba or Made in China?

Suppliers in the B2B platforms may be factories,trading companies,second or even third part middlemen.There are hundreds of price for the same product and it is very hard to judge who they are by checking their website.Actually,those clients who purchased from China before may know,there is no lowest but lower price in China.

We keep the promise that quoted price is same as the supplier’s and no any other hidden charge. We offer you a easier way to buy goods from different suppliers who maybe located in different cities.This is what the B2B platform suppliers’ can’t do cause they normally only focus on one field products.

5. How long will my order take?

. The delivery time will mainly depend on two factors: item availability and shipping services.
. We provide customers with various transportation services, such as express, air freight, sea Transportation, rail transportation, FCL and LCL.

6. Is there any MOQ when placing orders from you?

If the factories have enough stocks,we can accept your quantity;
If no enough stocks,factories would ask MOQ for new production.

7. How do we make payment?

1. After the order placed,you need to pay 30% of the goods value as deposti to us ( Anti-epidemic products need to pay 50% of the goods value as deposit).
2. Offer flexible payment terms, any payment term T/T, L/C, D/P, D/A, O/A are available on our customer's demand.

8. If I already buy from China,can you help me to export?

Yes! After your purchasing by yourself,if you worry about the supplier can’t do as you require,we can be your assistant to push production,check quality,arrange loading,exportation,customs declaration and after-sales service. The service fee is negotiable.

9. Why do you need a trading yiwu agent

1. More than 80% of factories do not have their own Export License
2. Most factories don’t have enough Spanish speaking & English speaking staff working with small-mid scale buyers in China.
3. Most of the suppliers they verified as a trading company in China but they pretend to be a real factory and the clients cannot tell them from the fake information online.
4. Therefore trading an agent is in need. A good one-stop purchasing agent service can not only reduce the risks in buying from China but also could help you savelot of time, costs and effort in sourcing, verification, quality control and after-sale services.

10. What are you strengths?

1. More than 23 years experience of import&export agent
2. Have over 1200 staffs. Many of our staffs have over 10 years experience. They know the market quite well and always can find the right suppliers efficiently.
3. Our group has built stable trade relationship with more than 10000 Chinese factories and 1500 clients from over 120 countries. Such as America, Brazil,Venezuela, Mexico, Colombia, Argentina, Spain, Peru, Paraguay and so on
4. Located in Yiwu, also have office in Yiwu,Ningbo,Shantou,Guangzhou
5. Own 10,000m² showroom and 20,000m² warehouse
6. 500+ Staffs who speak fluent English and Spanish
There are much more strengths we haven't listed

11. How can I get to the Yiwu city ?

The Yiwu is very near with Shanghai and Hangzhou, you can take high speed train or city bus from Shanghai, if you need, we also could arrange a car to pick up you from the airport.
The yiwu also have the flight line from Guangzhou, shenzhen, shantou and Hong Kong.

12. How about the public security of Yiwu ?

The Yiwu city is very safe and quiet, you will see many foreigner walk around even the time is midnight.  They will go to the bar or take the party with friends.

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