Union Grand Successfully Held Supplier Conference

Ningbo Union Grand Import and Export Co., Ltd. held this year's first supplier conference on July 3rd, 2020. The conference invited 19 representatives from 9 rattan product suppliers. Kenny Shao, the general manager of Union Grand, Major Mei, the deputy director of Union Grand, Caesar Sang, the manager of Union Grand, and some representatives of purchasing specialists, operation specialists and merchandisers attended the conference.

During the conference, the head of E-League stated that the department's main products are indoor furniture and outdoor products. E-League has its own overseas warehouses in North America hence local sales will be completed directly after sending goods from domestic factories to overseas warehouses. Benefited from Union Grand's accurate customer orientation of rattan products, mature business model, perfect after-sales service and good product quality, the sales volume and purchase volume of main products have increased significantly in recent years.

At the same time, Union Grand claimed that some clients fed back product quality problems which might cause some negative effects on recessive costs and dominant costs. In order to improve product quality and customer experience, and achieve long-term win-win cooperation, both sides discussed the reasons of customer complaints to find targeted improvement strategies to solve the problems. Moreover, Caesar Sang pointed out that suppliers should complete the scheduled shipments, improve the inspection standards, ensure product quality, strengthen product packaging, and ensure zero-error during the transportation.

At the end of the conference, Kenny Shao expressed his sincere gratitude to suppliers for their long-term friendly cooperation. Hope everyone will make concerted efforts to actively strive to achieve new development goals and create greater achievements together.

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Post time: Jul-15-2020

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